The customer service for the Zune sucks! I called because the battery for my Zune was not charging and they told me I was going to get my same Zune back and all my music. I got a diffrentone back and it was scrached. I was reassured that I was gonig to get my music back and when I recived the Zune back it wasn't the one i sent back in and all my music was gone. I called and talked to a supervisor and they told me the coustomer service guys should have never told me i was going to get my Zune and the music back. I'm going to sell the zune now when they give me another replacement. I think they should be on the same page with that kind of stuff.
Hey, as much as you don't like your Zune, this has nothing to do with the article. If you don't like the Zune service, then okay, post it on a blog or something. But don't post it on Engadget. I've had problems before with apple's customer service for the ipod, yet you don't see me complaining on ipod posts. There is a time and place for everything. An article about a Zune rumor squashed, isn't a place to put a comment about bad Zune service. Sorry, just had to say that.
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The customer service for the Zune sucks! I called because the battery for my Zune was not charging and they told me I was going to get my same Zune back and all my music. I got a diffrentone back and it was scrached. I was reassured that I was gonig to get my music back and when I recived the Zune back it wasn't the one i sent back in and all my music was gone. I called and talked to a supervisor and they told me the coustomer service guys should have never told me i was going to get my Zune and the music back. I'm going to sell the zune now when they give me another replacement. I think they should be on the same page with that kind of stuff.
Hey, as much as you don't like your Zune, this has nothing to do with the article. If you don't like the Zune service, then okay, post it on a blog or something. But don't post it on Engadget. I've had problems before with apple's customer service for the ipod, yet you don't see me complaining on ipod posts. There is a time and place for everything. An article about a Zune rumor squashed, isn't a place to put a comment about bad Zune service. Sorry, just had to say that.